At spinnervitruvian.shop, we want every customer to have a clear and simple shopping experience. This Refund Policy explains our return and refund process for purchases made through our website.
Return Period
Customers may request a return within 30 days of receiving their order. To be eligible for a return, the product must meet our return requirements and be in acceptable condition.
Return Process
If you would like to request a return, please contact our customer service team through spinnervitruvian.shop with your order details. Our team will review your request and provide guidance on the next steps.
Please ensure that returned items are properly packaged to prevent damage during transportation. Once the returned product is received and inspected, we will proceed with the refund process if the return meets the applicable requirements.
Refund Processing Time
After your returned item has been received and approved, refunds will be processed within 3 days. The refund will be issued through the original payment method used during the purchase.
Please note that the actual time for funds to appear in your account may vary depending on your payment provider or financial institution.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and work to provide an appropriate solution.
Contact Us
If you have any questions regarding returns or refunds, please contact our support team:
Website: spinnervitruvian.shop
Email: support@spinnervitruvian.shop
Thank you for your understanding and support. We appreciate every customer who chooses spinnervitruvian.shop.
Due to continued business losses, the merchant has decided to clear the remaining inventory at a loss and complete the final clearance sale. All products are limited to available stock, and no additional inventory will be replenished once the clearance process is completed.